Josefa Atp

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Verified Reviewer
| map-marker Crossville, Tennessee

Poor quality service and very hard to get a claim filed

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Combined is great to collect the premium but when you try to file a claim their online portal will not work correctly. They say they only get parts of what was filed. Here we are at 6 weeks and when you call you get an agent that doesn't speak English. The music they play when you are on hold will drive you insane. Take your money and buy an Afflac plan. Stay far away from this company!!!
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User's recommendation: Go to Afflac !! Stay away from Combined

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lakeland, Florida

From a God send to a Monster

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Combined Insurance - From a God send to a Monster
Combined Insurance - From a God send to a Monster - Image 2

I have been with combined for almost 30 years and never a issue. Now we have issues.

Im not going to sit down and fill out 11 pages of stuff and give it to doctors. The old forms was a front and back, thats it, nothing more. I told a supervisor that it was easy when I was single mom but now being old with this insurance is a nightmare. I have 5 policies, so you think they would be concerned, I guess they don't care about customers anymore.

Furthermore, I feel if a company is going to be sold, that consumers should be warned and given a chance to look into the company.

Picture below will show a front and back ,1 pg for a claim, now they want people who are sick, and doctors that are over worked to fill out 11 pages for 1 small claim. That's half of a tree.

Does not make sense. They try to convince me it's the same thing, bull, if it is go back to the 1 page.

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User's recommendation: I'm sure there are other small companies out there that offer better plans.

1 comment
Guest

Then don’t fill it out and pay the “small claim” out of pocket. You need to follow their rules, not say what you will/will not do. It sounds like you are hiding something and don’t like the questions or info required on the forms.

bob t Icy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Yangon, Yangon Region

Ethan lost his 2d shirt cause it was contact deleted and he is sad

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Combined Insurance - Ethan lost his 2d shirt cause it was contact deleted and he is sad
Combined Insurance - Ethan lost his 2d shirt cause it was contact deleted and he is sad - Image 2
he lost his clothing that he payed robux for and now his friends think he is hacked he has no shirte
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Loss:
$1

Preferred solution: Full refund

User's recommendation: roblox stinks at this stuff

Madia Ita
map-marker Johnstown, Pennsylvania

Not happy

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They find the littlest loophole to screw over their customers. They send agents out to your home to lie to you.NOno
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Debbie M Ivr
map-marker Jonesville, Virginia

Charge

I need to know what this charge is. Im no longer interested. I need this last charge that was taken out yesterday put back into the payment method it was taken out of
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Anders Jnp

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Verified Reviewer
| map-marker Scranton, Pennsylvania

Filled a claim in August

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I have called this company several times and keep getting the run around. I finally was able to leave a message with the adjuster which I was told would call me back which she never did. Call back a week later was told. The supervisor will get in touch with me never did.Very disappointed with this company I have paid my policy for 6 years and the first time I needed to use it they close the account.
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User's recommendation: Stay away they do not pay claims

Anders Jnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

5 months still waiting for payment

Filed a claim in August sent in all paperwork that took over a month to receive. After calling they said I never filled out paperwork. Finally after 2 months they said they just received it. Called 2 more times and even left a message with the adjuster which never returned my call it's going on 4 months and do not know anything since day 1. Very poor business.
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User's recommendation: Say away they don't pay

KirstineJane D

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Verified Buyer
|

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Verified Reviewer
| map-marker Cebu City, Province Of Cebu

STOLE MONEY FROM MY BANK ACCOUNT

Combined Insurance - STOLE MONEY FROM MY BANK ACCOUNT
Combined Insurance - STOLE MONEY FROM MY BANK ACCOUNT - Image 2
Combined Insurance - STOLE MONEY FROM MY BANK ACCOUNT - Image 3
FABULOUSITEM.COM STOLE MONEY FROM MY ACCOUNT IN TWO CONSECUTIVE TRANSACTIONS! THEY WONT NOTIFY OR THE BANK WONT NOTIFY YOU ABOUT THIS TRANSACTION!!! IMAGINE CHANGING YOUR ONLINE BANKING PASSWORD EVERY WEEK!!! THATS WHY I DEMAND FOR REFUND!!!
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User's recommendation: DON’T BUY HERE!!!!

Anonymous
map-marker Miami Beach, Florida

Would like to know about my Hospital claim

I would like to know about my claim debt. I felt what is going on with that I havent heard anything but you email me with the reason for my review is because I havent heard anything from my hospital clean.
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Donald Jso

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Verified Reviewer

Claim

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Was looking for claim Info to see if I could see if any updates have occurred since I filed the claim
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Preferred solution: My claim approved

Shloime Mzf
map-marker Rewari, Haryana

Wrong parsal duplicate watch

Combined Insurance - Wrong parsal duplicate watch
Duplicate watch bej di jbki Android ke passe diye mane mne delveryboy ke samne hi khola box froud nikli delivery
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Sonya Ccr
map-marker Atlanta, Georgia

Information

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Yvonne was super. Without going into specific policy information, she sent me in the correct direction. Will fax the POA tomorrow.
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Anonymous
map-marker Panama City, Florida

Claim issues and pay out

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I cancelled my policies Aug 2022 policies started 2006. Why, I had one claim for my back surgery recovery period of three months.

An agent told me they had to verify if I really had surgery. Then I was told they had to verify that I didn't forged all the medical documents I submitted. To include hospital itemized bill and surgery medical notes and much more. Back surgery recovery could be up to a year.

After making a complaint they paid 24 days partial disability and 30 days permanent disability.

No where near the 90 days of recovery required as a minimum. I will never recommend this company and I will express my personal experience I went through with them.

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User's recommendation: Select another company.

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Charles

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Resolved
Linda M Zqv

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Verified Reviewer

Resolved: They finally sent check from January that didn't get deposited with other one in March, and finally received paper check 2days ago. Still waiting for April 6th check although they called and reviewed

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Updated by user Jun 14, 2022

Company fixed the issue and I have been provided with product or service ordered. They pd ins benefit, but still don't want to cover the same way they used to.

Because I had more accident claims than usual, they want "more" information or proof than last 20 years that worked just fine. They now say signed Dr slip with information and faxed from his office isn't proof enough..

Updated by user May 15, 2022

After BBB and your site I posted on I received a call saying they processed both unpaid claims, although I was told check from January was sent over 2 weeks ago. They still say next time I need more proof of accident, for yrs only claims I have are chiropractor, I have...

Original review May 15, 2022
They kept saying they didn't receive Dr info and I wait in office after Dr signs info printed of appt and treatment with my info and they've accepted for years. I even e-file claim online.

Took 3 months to get 3claims since Dec. April they said 5 times I didn't e-sign or check fraud box.

I downloaded every claim they said wasn't complete and still waiting for April check they tell you anything they want several different reps and refuse to put to supervisor. From excellent service over 20 years,last year not satisfactory service hopefully they'll get back to the great customer service they used to have .
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Pros:
  • Variety or plans for affordable cost
Cons:
  • Lately a
  • No supervisor or manager ever available
  • Many ways to deny an acceptable claim

User's recommendation: Hope they get back to the excellent service they had for 20 years til lately I've recommended several people and hope I don't regret it

Anonymous
map-marker Carteret, New Jersey

To open a new account

Its taking like for ever for the life insurance for my hubby and I to be approved by management. I will appreciate this is fast tracked. Thanks
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Nieshia Lrt

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Verified Reviewer
| map-marker Houston, Texas

No delivery

ordered delivery at 5:30..now 7:30 & no food..I don't work for you..don't feel like writing a book about this!!!
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