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    • Fraudulently deny payment 4
    • Customer service 4
    • No payment on claims 3

IM HAVING A HORRIBLE EXPERIENCE WITH COMBINED INSURANCE I HAVE BEEN WAITING ON A CLAIM SINCE FEBURARY. THE ADJUSTER DIANA MORRIS NEVER RETURN CALLS, SEND MESSAGES THROUGH THIRD PARTY PHONE CLERK DOESNT SEEM TO KNOW WHAT IS NEEDED TO PROCESS YOUR CLAIM AND THE STAFF IS RUDE AS H_LL. MY PREMIUM HAS BEEN TAKEN FAITHFULLY BUT WHEN I MAKE A CLAIM I GET THE RUN AROUND..I AM Read more

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i put a claim in on jan 26,2016 they denied my claim because they would have had to pay out to me claiming the broker who sold me the policy did not fill out the application right so it was denied on my way to put in a complaint with the nys insurance board to have them investigated. they take your money but dont pay claims.they were suppose to pay me over 1,000.00 i will get nothing and there are others at my employment that are having the same problem with them and of course they are not refunding me what i paid out for the insurance Read more

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Hope you never overpay your premium. I accidentaly overpaid my premium $49.50 and took 60 days to get refund. Hope I don't die before I get it. First of all they jumped my premium $38.00 when I tuned 65. You might want to check your policy and see if this is going to happen to you. It will probably take 6 months to get my death payment when i die, as slow as these people are. Said they were waiting for the check to clear. It cleared 45 days prior. That is a pretty good excuse I guess. Read more

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It's a good company but it takes a long time for claims to be processed Add comment

I had combined for years and got a policy for my sister. All the times the sales people sold me policies did they ever mention medicaid. We filed a claim for her and they wont pay us but will send it to the state of Illinois because she and I both have medicaid. That is a ripe off all the times I paid hers and my 3 policies they wont pay us. Has anyone had the same problem? I would never recommend their insurance now . They said we should have told them. All they said is this is a policy that pays you even if you have other insurance. ... Read more

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Well, I have read these complaints and I have to say I've had the complete opposite experience! I was recently in a nasty car accident and Combined has sent me checks constantly. In fact, I've been so satisfied its weird to me which is why I decided to look up peoples complaints about them. In my experience, when it comes to money at least, insurance companies give you the run around but I haven't had that issue with them. Ive had the policy since 6/2013 and I've made lots of claims. When I get hurt I make sure I go to the ER no matter how... Read more

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Beyond annoyed with this company. Every single time I have filed a claim there is an issue. The people that take your calls are very rude. But the salesperson was sweet as pie! Every thing is a hassle and they don't want to pay out on any claim and look for an angle out. I don't know how they are still in business. Every time I call I get frustrated and am sure they have my file marked as a difficult customer! I really should just cancel my policy! Read more

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Thieving lying scumbags! Set up multiple policies in my name and have got away with over 2 grand of my money!! Add comment

I have been with combined insurance since 2005. I have in the past made several claims when I was injured. Recently I was involved in a rear end collision. I went to the hospital and got checked out and discharged. When I submitted my documents from the hospital and waited a few days I contacted them to make sure they got them. Within a few more days they sent me an additional form which I filled out and faxed back. Into week #2, I spoke with a representative who said it's under review and would take 7-10 business days. After the 3rd week... Read more

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I was a customer for about 25 years,I joined when I moved to a regional City.During this period I had sickness and accident,as well as cancer cover. Some stage later I changed bank and forgot to notify the company of the change. Approximately 3 months later a salesman turned up regarding the lack of payment,when I wanted to pay the outstanding payment he told me don't worry I will just sign up new policy's and save you money. When I asked if this will affect the existing policy's such as payout amounts etc, he said no every thing will be the... Read more

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