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THE AGENTS OUTRIGHT LIE TO YOU. THEY PROMISE YOU THE WORLD AND NEVER DELIVER. JUST FOR EXAMPLE, A COLONOSCOPY WILL PAY $2000.00. HA HA HA. MINE PAID $50.00. MY SALES AGENT TOLD A WONDERFUL STORY ABOUT HER HUSBAND EATING A CAN OF CHICKEN AND STARS SOUP RIGHT BEFORE HIS...
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#1131837
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WHATEVER YOU DO DONT SIGN UP WITH THIS HORRIBLE COMPANY! THEY WILL MAKE YOU JUMP THROUGH HOOPS! ALWAYS ASKING FOR MORE INFORMATION FOR YOUR CLAIM! THE REPRESENTATIVES ARE VERY RUDE! ASK TO SPEAK TO YOUR UNDERWRITER YOU MAY GET SOME WHERE! I HAD SURGERY ON 10/4/2017!...
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1.0
#1131760
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I had surgery done and was told I could file a claim once I submitted the bills. I come to find out that I have a policy that only covers hospital confinement. I have combine for over 10yrs from New York and when I move to North Carolina one of there agent let me pick...
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1.3
I liked
  • Never having to deal with them
I didn't like
  • So far my experience has made me think i made a big mistake
#1127191
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Combined Insurance - Poor Customer Service

Combined Insurance
#1121171
1.6
Details
I was trying to cancel my insurance and the agent got mad. No organizations and lack of energy when talking to an agent.
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Combined Insurance - PLEASE DONT WASTE YOUR MONEY!!!

Combined Insurance
#1102794
The company never paid for none of my legitimate claims!!! Insisting that I call all 10 of my providers in order to get paid, treated me like they was doing me a favor, very unprofessional and after waiting 6 months still never was PAID!!! My premiums paid for my claims overtime!!!!
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Combined Insurance - Customer Service ???

Combined Insurance
#1087915
1.2
Details
This customer service department is a bunch of uneducated workers. Management is not any better. Asked for someone higher to help with my grievance and got the Director thats even more uneducated than her staff. Im done with Combined Insurance. Here I come AAFLAC!
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Combined Insurance- total scam.

Combined Insurance
#1086399
1.0
Details
Dealing with these people as a customer is horrible. The insurance adjusters are ridiculous! They aren't consistent with there work! No communication! They try to find any reason not to pay after taking three months with your claim! They are false in what they say they cover when you sign up with them! Please look hard before choosing to deal with combined!
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Had surgery OCT 2nd, all paperwork filled out by surgeon and employee and still no check. They wsit til OCT 31st and decide they need more info, is that a crock of *** or what. So basically im a have to wait about another 2 weeks for a check, mean while my bills...
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h.kitchener
h.kitchener

You cannot count on any insurance company leaping into action to pay off on a claim. Thus, you just have to dip into your savings to pay bills until they do.

1.8
#1124933
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Watch out if you do automatic drafts from your banking account. They will never stop! The coverage is insufficient, and expensive. Plus you will not be able to get them out your pocket once they are in. The customer service is only lip service, and every time you call...
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1.0
I didn't like
  • So far my experience has made me think i made a big mistake
#1119843
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After listening to the whole presentation, I was hesitant, and I wanted info to look over. The agent would only give me the paper that oulined the amounts covered. Then he showed me a list of local clients, which I felt was unprofessional. I asked for a policy to...
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1.1
Worthington, Ohio
#1116756
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I have multiple combined policies which I have had for years, as do other family members. When my mom had cancer, they fought payment for almost a year. When I had an accident, they took months to process a check. Now I have a cancer policy with preventative...
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1.0
I liked
  • Never having to deal with them
I didn't like
  • Constantly having to fight for benefits i paid dearly for
  • Fraudulently deny payment
#1111312
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My son got a check for $4200 when he broke his ankle getting out of the truck at grad. He had been invited to five junior hockey summer camps and had to decline. He was well compensated even though he didn't even stay in the hospital! The claims process was very easy...
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Anonymous
Jennifer Roberts

I have had so much trouble with combine insurance they pay a small claims but when you have a big one they will try everything not to pay you where can I get legal action I ha...

Anonymous
Bronte44

I am a proud agent who contracts to Combined. I am proud to sell their products and, my spouse and I also have this protection because, like you, I know it pays. Thank you and...

#1091473
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combined is taking advantage of the ignorant and uneducated people, they contract them put them through training and then tell them that they can't sell anything else... so if they are able to sell Medicare they won't allow it . the newly hired agents don't know any...
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Anonymous
Anonymous

Yes I had same experience in Alberta. Brutal company. Horrible customer service and management is just as much a slave to the ***.

#1090076
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Contact Combined Insurance

Mailing Address:
Combined Insurance
Claim Department P.O. Box 6700
Scranton, Pennsylvania 18505-0700
United States
Phone:
(800) 225-4500
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I am self employed and my husband was actually the one that was originally sought out by Jason Bennell. This company only cares about their sales and will tell you anything and everything that you want and need to hear to get the sale. He literally lied to us the...
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I didn't like
  • Customer service
  • Constant excuses
  • Uneducated reps that only care about sales
#1083497
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