Husband had 8 policies and a customer since the eighties, he filed a claim after injuring his shoulder,claim denied, after doing all the legwork for them and numerous phone calls he finally cancelled all these policies, customer service is horrible! they dont email you, they keep you on the phone forever, I think we just helped their adjuster meet his end of the month quota for denied claims,funny thing ...they insisted his torn rotator cuff was not an accident, yet they could not get off their *** and check with the doctor themselves. Their agents just want to sell a policy,but they said they have none that will help you with a claim, whereas AFLAC policy had no problems at all with the "paperwork", and paid him promptly, so all our business will go to aflac in the future , Combine is one horrible company!
Product or Service Mentioned: Combined Insurance Medical Claim.
Reason of review: Poor customer service.