Not resolved

Non workers comp. dr pulled for illness.

Husband got sick and will be out of work a few months. Submitted initial claim, submitted additional paperwork, scanned and mailed forms a second time. We are Beyond the 30 day waiting period, still no approval, and just told we can't even submit for another. month until the end of the this month!

We just went 5 weeks with no money and will need to wait three more weeks before we can put a claim in yet we still haven't been told he is approved. They're trying to find a way to deny us. So frustrating. I will never buy a policy from them again.

The rep who helped us file never said we would have to wait 60 days to be able to submit for wages. We knew about the 30 days and assumed we would get a check for June, just not that we had to wait till end of month to get it.

Product or Service Mentioned: Combined Insurance Workers Compensation Claim.

Reason of review: Order processing issue.

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